Safeguarding children
How we protect children, recognise concerns and respond when a child may be at risk.
Explore policyOur policies & governance
Trust grows
through openness.
You deserve to understand the charity behind the work. Explore how Roots for Change UK protects people, listens to concerns and takes responsibility for the resources entrusted to us.
Behind every act of care
Clear standards.
Shared responsibility.
Whether you come to us for support, volunteer your time, make a donation or work alongside us, these policies explain the standards we set and the processes you can expect.
They make our commitments visible: treating people with dignity, acting on concerns, respecting privacy and making decisions in the charity's best interests. We invite you to read, ask questions and help us keep improving.
Care starts with how we work.
People & safeguarding
Explore the standards that guide safe, respectful services and support the people who give their time.
Safeguarding adults
How we support safety, dignity, choice and appropriate action when an adult may be at risk.
Explore policyCode of conduct
The behaviour, boundaries and respect expected of everyone acting for the charity.
Explore policyVolunteering with us
What volunteers can expect: fair recruitment, induction, support, expenses and a safe way to raise concerns.
Explore policyBeing heard. Being respected.
Your voice & privacy
Understand how to speak up, what happens next and how personal information should be handled.
Complaints & feedback
How to raise a concern, request an accessible way to communicate and ask for an independent review.
Explore policyPrivacy & data protection
Why we use personal information, how we protect it, how long we keep it and how to exercise your rights.
Explore policyGood intentions need good governance.
Responsible stewardship
See how our policies guide fundraising, financial decisions and accountability to the communities and supporters we serve.
Responsible fundraising
Our approach to respectful fundraising, donor choices, appeals and the careful handling of donations.
Explore policyConflicts of interest
How interests are declared and managed so decisions can be made in the charity's best interests.
Explore policyFinancial reserves
How trustees assess the resources needed to manage uncertainty and sustain the charity's work.
Explore policyTrustee expenses
The rules for reasonable expenses, supporting evidence and independent approval.
Explore policyAnnual reporting
How we prepare, approve and file our annual report and accounts, with checks on accuracy and disclosure.
Explore policyAbout these public copies. These documents are based on our final version 2.4 policies, dated 31 March 2026 and updated on 22 October 2026. Internal working forms are held separately; references to those forms remain in the policies. Case records, personal declarations and completed financial forms are not published here. Contact us if you need help understanding a policy or would like to request an alternative format or language support.
From principles to practice
What happens when you speak up?
Our policies set out the detail. Here is the approach they ask us to follow when a question, concern or complaint is raised.
We listen
You can explain what happened and what you need. Tell us about any communication support or adjustments that would help.
We find the right route
We consider urgency, safety and who should respond. Safeguarding concerns need prompt protective action and must not wait for a complaints timetable.
We respond fairly
The relevant policy guides the review, response times and next steps. Conflicts of interest must be managed, and information shared only where needed.
We learn & improve
We explain the outcome as appropriate, offer the relevant review route and use concerns to identify changes to our work.
An open conversation
Questions are welcome.
Your voice matters.
Ask us about a policy, share feedback or request help accessing these documents. You do not have to navigate everything on your own.
info@rootsforchangeuk.com
+44 7960 287537
Roots for Change UK CIO · Registered charity 1209308
Policy owner: Board of Trustees